Product Notification: End of Sale and End of Support – ProtectServer 2 HSM Family

Thales announces the end-of-sale and end-of-support dates for the ProtectServer 2 HSM family of products. The last day to order Thales ProtectServer External 2+ Network HSM (PSE2+) is June 30, 2022 and the last day to order Thales ProtectServer External 2 Network HSM (PSE2) and Thales ProtectServer PCIe HSM 2 is September 30, 2022.

  • Table 1 describes the end-of-life milestones, definitions, and dates for the affected products.
  • Table 2 lists the product part numbers affected by this announcement.
  • For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the End-of- Support shown in Table 1.
  • ProtectServer 3 HSM family introduced on April 30, 2021 replaces the ProtectServer 2 HSM family. Table 3 lists the part numbers of the ProtectServer 3 HSMs.

Key Milestones and Dates – Table 1

Thales ProtectServer External 2+ Network HSM (PSE2+)
Milestone Date Impact
End-of-Life Announcement Date October 05, 2021 ProtectServer 2 HSMs are officially replaced by ProtectServer 3 HSMs.
End-of-Sale June 30, 2022 Final orders for affected ProtectServer 2 HSMs must be received by this date. Full technical and RMA support will be provided. Security updates and software maintenance will be provided as needed.
End-of-Support June 30, 2025 Technical support, RMA or equipment repairs, security updates, and software/firmware maintenance cease.

Thales ProtectServer External 2 Network HSM (PSE2) & Thales ProtectServer PCIe HSM 2

Milestone Date Impact
End-of-Life Announcement Date October 05, 2021 ProtectServer 2 HSMs are officially replaced by ProtectServer 3 HSMs.
End-of-Sale September 30, 2022 Final orders for affected ProtectServer 2 HSMs must be received by this date. Full technical and RMA support will be provided. Security updates and software maintenance will be provided as needed.
End-of-Support September 30, 2025 Technical support, RMA or equipment repairs, security updates, and software/firmware maintenance cease.

Affected Products – Table 2

The ProtectServer 2 HSM part numbers affected by this announcement are listed in the following table:

Product Part Number
PROTECTSERVER 2 CARD,PL25,FW5.00.02 934-000066-001
PROTECTSERVER 2 CARD,PL25,FW5.00.04 934-000066-002
PROTECTSERVER 2 CARD,PL25,FW5.01.00 934-000066-004
PROTECTSERVER 2 CARD,PL25,FW5.02.00 934-000066-005
PROTECTSERVER 2 CARD,PL25,FW5.03.00 934-000066-006
PROTECTSERVER 2 CARD,PL25,FW5.04.00 934-000066-007
PROTECTSERVER 2 CARD,PL220,FW5.00.02 934-000067-001
PROTECTSERVER 2 CARD,PL220,FW5.00.04 934-000067-002
PROTECTSERVER 2 CARD,PL220,FW5.01.00 934-000067-004
PROTECTSERVER 2 CARD,PL220,FW5.02.00 934-000067-005
PROTECTSERVER 2 CARD,PL220,FW5.03.00 934-000067-006
PROTECTSERVER 2 CARD,PL220,FW5.04.00 934-000067-007
PROTECTSERVER 2 CARD,PL1500,FW5.00.02 934-000068-001
PROTECTSERVER 2 CARD,PL1500,FW5.00.04 934-000068-002
PROTECTSERVER 2 CARD,PL1500,FW5.01.00 934-000068-004
PROTECTSERVER 2 CARD,PL1500,FW5.02.00 934-000068-005
PROTECTSERVER 2 CARD,PL1500,FW5.03.00 934-000068-006
PROTECTSERVER 2 CARD,PL1500,FW5.04.00 934-000068-007
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.0,PL25,FW5.00.02 934-000069-001
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.2,PL25,FW5.00.04 934-000069-002
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.4,PL25,FW5.01.00 934-000069-004
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.5,PL25,FW5.02.00 934-000069-005
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.6,PL25,FW5.03.00 934-000069-006
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.7,PL25,FW5.04.00 934-000069-007
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.0,PL220,FW5.00.02 934-000070-001
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.2,PL220,FW5.00.04 934-000070-002
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.4,PL220,FW5.01.00 934-000070-004
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.5,PL220,FW5.02.00 934-000070-005
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.6,PL220,FW5.03.00 934-000070-006
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.7,PL220,FW5.04.00 934-000070-007
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.0,PL1500,FW5.00.02 934-000071-001
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.2,PL1500,FW5.00.04 934-000071-002
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.4,PL1500,FW5.01.00 934-000071-004
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.5,PL1500,FW5.02.00 934-000071-005
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.6,PL1500,FW5.03.00 934-000071-006
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.7,PL1500,FW5.04.00 934-000071-007
PROTECTSERVER EXTERNAL 2,PTK 5.0,PL25,FW5.00.02 934-000072-001
PROTECTSERVER EXTERNAL 2,PTK 5.2,PL25,FW5.00.04 934-000072-002
PROTECTSERVER EXTERNAL 2,PTK 5.4,PL25,FW5.01.00 934-000072-004
PROTECTSERVER EXTERNAL 2,PTK 5.5,PL25,FW5.02.00 934-000072-005
PROTECTSERVER EXTERNAL 2,PTK V5.6,PL25,FW5.03.00 934-000072-006
PROTECTSERVER EXTERNAL 2,PTK 5.7,PL25,FW5.04.00 934-000072-007
PROTECTSERVER EXTERNAL 2,PTK 5.0,PL220,FW5.00.02 934-000073-001
PROTECTSERVER EXTERNAL 2,PTK 5.2,PL220,FW5.00.04 934-000073-002
PROTECTSERVER EXTERNAL 2,PTK 5.4,PL220,FW5.01.00 934-000073-004
PROTECTSERVER EXTERNAL 2,PTK 5.5,PL220,FW5.02.00 934-000073-005
PROTECTSERVER EXTERNAL 2,PTK V5.6,PL220,FW5.03.00 934-000073-006
PROTECTSERVER EXTERNAL 2,PTK V5.7,PL220,FW5.04.00 934-000073-007
PROTECTSERVER EXTERNAL 2,PTK 5.0,PL1500,FW5.00.02 934-000074-001
PROTECTSERVER EXTERNAL 2,PTK 5.2,PL1500,FW5.00.04 934-000074-002
PROTECTSERVER EXTERNAL 2,PTK 5.4,PL1500,FW5.01.00 934-000074-004
PROTECTSERVER EXTERNAL 2,PTK 5.5,PL1500,FW5.02.00 934-000074-005
PROTECTSERVER EXTERNAL 2,PTK V5.6,PL1500,FW5.03.00 934-000074-006
PROTECTSERVER EXTERNAL 2,PTK 5.7,PL1500,FW5.04.00 934-000074-007
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.0,PL25,FW5.00.02 934-000075-001
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.2,PL25,FW5.00.04 934-000075-002
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.4,PL25,FW5.01.00 934-000075-004
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.5,PL25,FW5.02.00 934-000075-005
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK V5.6,PL25,FW5.03.00 934-000075-006
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.7,PL25,FW5.04.00 934-000075-007
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.0,PL220,FW5.00.02 934-000076-001
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.2,PL220,FW5.00.04 934-000076-002
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.4,PL220,FW5.01.00 934-000076-004
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.5,PL220,FW5.02.00 934-000076-005
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK V5.6,PL220,FW5.03.00 934-000076-006
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK V5.7,PL220,FW5.04.00 934-000076-007
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.0,PL1500,FW5.00.02 934-000077-001
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.2,PL1500,FW5.00.04 934-000077-002
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.4,PL1500,FW5.01.00 934-000077-004
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.5,PL1500,FW5.02.00 934-000077-005
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK V5.6,PL1500,FW5.03.00 934-000077-006
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.7,PL1500,FW5.04.00 934-000077-007
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.4,PL25,FIPS3,FW5.00.02 934-000078-001
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.7,PL25,FIPS3,FW5.03.01 934-000078-002
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.4,PL1500,FIPS3,FW5.00.02 934-000079-001
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.7,PL1500,FIPS3,FW5.03.01 934-000079-002
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),TOOLKIT PTK 5.4,PL1500,FIPS3,FW5.00.02 934-000081-001
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),TOOLKIT PTK 5.7,PL1500,FIPS3,FW5.03.01 934-000081-002
PROTECTSERVER 2 CARD,PL220,FW5.00.06 934-000067-003
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),PTK 5.4,PL1500,FW5.01.00 934-000083-001
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),PTK 5.6,PL1500,FW5.03.00 934-000083-006
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),PTK 5.7,PL1500,FW5.04.00 934-000083-007
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),TOOLKIT PTK 5.4,PL1500,FW5.01.00 934-000084-001
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),TOOLKIT PTK 5.6,PL1500,FW5.03.00 934-000084-006
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),TOOLKIT PTK 5.7,PL1500,FW5.04.00 934-000084-007
PROTECTSERVER 2 CARD,PL25,FIPS3,FW5.00.02 934-000088-001
PROTECTSERVER 2 CARD,PL25,FIPS3,FW5.03.01 934-000088-002
PROTECTSERVER 2 CARD,PL1500,FIPS3,FW5.00.02 934-000089-001
PROTECTSERVER 2 CARD,PL1500,FIPS3,FW5.03.01 934-000089-002
PROTECTSERVER EXTERNAL 2,PTK 5.4,PL25,FIPS3,FW5.00.02 934-000090-001
PROTECTSERVER EXTERNAL 2,PTK 5.7,PL25,FIPS3,FW5.03.01 934-000090-002
PROTECTSERVER EXTERNAL 2,PTK 5.4,PL1500,FIPS3,FW5.00.02 934-000091-001
PROTECTSERVER EXTERNAL 2,PTK 5.7,PL1500,FIPS3,FW5.03.01 934-000091-002
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),PTK 5.4,PL1500,FIPS3,FW5.00.02 934-000092-001
PROTECTSERVER EXTERNAL 2 PLUS(DUAL POWER SUPPLY),PTK 5.7,PL1500,FIPS3,FW5.03.01 934-000092-002
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK 5.4,PL220,FIPS3,FW5.00.02 934-000093-001
PROTECTSERVER EXTERNAL 2,TOOLKIT PTK V5.7,PL220,FIPS3,FW5.03.01 934-000093-002
PROTECTSERVER EXTERNAL 2,PTK 5.4,PL220,FIPS3,FW5.00.02 934-000094-001
PROTECTSERVER EXTERNAL 2,PTK 5.7,PL220,FIPS3,FW5.03.01 934-000094-002
PROTECTSERVER 2 CARD,PL220,FIPS3,FW5.00.002 934-000095-001
PROTECTSERVER 2 CARD,PL220,FIPS3,FW5.03.01 934-000095-002
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.4,PL25,FIPS3,FW5.00.02 934-000098-001
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.7,PL25,FIPS3,FW5.03.01 934-000098-002
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.4,PL220,FIPS3,FW5.00.02 934-000099-001
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.7,PL220,FIPS3,FW5.03.01 934-000099-002
PROTECTSERVER 2 CARD,TOOLKIT PTK 5.4,PL1500,FIPS3,FW5.00.02 934-000100-001
PROTECTSERVER 2 CARD,TOOLKIT PTK V5.7,PL1500,FIPS3,FW5.03.01 934-000100-002

Upgrade Path – ProtectServer 2 HSM to ProtectServer 3 HSM

ProtectServer 2 HSM customers are encouraged to upgrade to ProtectServer 3+ External, ProtectServer 3 External or ProtectServer 3 PCIe HSMs. In addition to providing the same security features as their predecessors, ProtectServer 3 HSM family highlights include:

  • More reliable hardware – total of 7 models comprised of highly reliable components
  • Enhanced performance – PL3500 model offering up to 3500 RSA -1024 tps and up to 10600 AES GCM tps
  • Easy installation – streamlined install by choosing only the components you need
  • Security enhancements – improved software architecture
  • Certification – FIPS 140-2 Level 3 (pending)
  • Easy upgrade – easily migrate keys and functionality modules (FM)

Upgrade Product Part Numbers – Table 3

ProtectServer 3 Network HSM
Product Part Number
ProtectServer External 3 Plus(Dual Power Supply),Toolkit PTK 7.0,Pl3500,FW7.00.00 934-000118-001
ProtectServer External 3,Toolkit PTK V7.0,Pl3500,FW7.00.00 934-000116-001
ProtectServer External 3,Toolkit PTK V7.0,Pl220,FW7.00.00 934-000113-001
ProtectServer External 3,Toolkit PTK V7.0,Pl25,FW7.00.00 934-000110-001
ProtectServer 3 PCIe HSM
Product Part Number
ProtectServer 3 Card,Toolkit PTK V7.0,Pl3500,FW7.00.00 934-000106-001
ProtectServer 3 Card,Toolkit PTK V7.0,Pl220,FW7.00.00 934-000105-001
ProtectServer 3 Card,Toolkit PTK V7.0,Pl25,FW7.00.00 934-000104-001

Additional Information

Questions?

For more information on features and upgrade procedures, please contact your Thales Representative.