Gemalto would like to remind you that the Luna EFT products prior to version 1.4.2 are now in Good Faith support status.
Customers looking for a replacement product are encouraged to migrate to the Luna EFT 2 which is fully backwards compatible with applications written for older Luna EFT, ProtectHost White and ProtectHost EFT versions.
The End-of-Sale (EOS), Last-Time-Buy (LTB) and Customer Support Good Faith Support dates for the Luna EFT 1.4.2 and earlier are detailed below.
Key Dates:
|
Activity |
Date |
|
End of Sale Announcement |
December 2012 |
|
End of Sale (EOS) and Last-Time-Buy (LTB) |
December 2012 |
|
Last Possible Maintenance Renewal |
December 2016 |
|
Start of Good Faith Support |
December 2015 |
|
End of Support (including Good Faith) and End of Life |
December 2017 |
End-of-Sales (EOS) and Last-Time-Buy (LTB): No new sales for product
Last Time Buy: Orders up until the LTB date will be processed on a first-come first-served basis.
Good Faith Support: When indicated on a Service/Maintenance Quote means that SafeNet will provide support for the applicable product(s) only to the extent reasonably practicable. SafeNet will be under no obligation to provide Major Releases, Minor Releases or Quality Updates with respect to any product supported on an End of Life basis. Repairs for End of Life products will be performed only if components are reasonably available and replacements will be provided only as long as inventory is reasonably available. SafeNet will continue to provide telephone support to the extent reasonably practicable without providing Major Releases, Minor Releases or Quality Updates, and SafeNet provides no guarantee that a problem with a product supported on an End of Life basis can or will be resolved.
Products now in Good Faith Support:
| Async Models: | |
| End of Sale Part Number | Description |
| 908-00003-001 | PHEFT ASYNC,V1.0,ROHS |
| 908-00007-001 | SAFENET HSM PAYMENT,ASYNC,V1.1,ROHS |
| 908-00010-001 | LUNA EFT (PH-EFT),ASYNC,V1.3.0,ROHS |
| Basic Ethernet Models: | |
| End of Sale Part Number | Description |
| 908-00005-001 | PHEFT BASIC ETHERNET,PL 60,V1.0,ROHS |
| 908-00013-001 | LUNA EFT (PH-EFT),BASIC ETHERNET,PL 60,V1.3.0,ROHS |
| 908-00013-003 | LUNA EFT (PH-EFT),BASIC ETHERNET,PL 280,V1.3.0,ROHS |
| 908-00005-002 | PHEFT BASIC ETHERNET,PL 280,V1.0,ROHS |
| 908-00013-004 | LUNA EFT (PH-EFT),BASIC ETHERNET,PL 1200,V1.3.0,ROHS |
| 908-00005-003 | PHEFT BASIC ETHERNET,PL 1200,V1.0,ROHS |
| 908-00009-001 | SAFENET HSM PAYMENT,BASIC ETHERNET,PL 60,V1.1,ROHS |
| 908-00009-002 | SAFENET HSM PAYMENT,BASIC ETHERNET,PL 140,V1.1,ROHS |
| 908-00009-003 | SAFENET HSM PAYMENT,BASIC ETHERNET,PL 280,V1.1,ROHS |
| 908-00013-002 | LUNA EFT (PH-EFT),BASIC ETHERNET,PL 140,V1.3.0,ROHS |
| 908-00009-004 | SAFENET HSM PAYMENT,BASIC ETHERNET,PL 1200,V1.1,ROHS |
| TCP/IP Models: | |
| End of Sale Part Number | Description |
| 908-00012-001 | LUNA EFT (PH-EFT),TCPIP,PL 60,V1.3.0,ROHS |
| 908-00004-001 | PHEFT TCPIP,PL 60,V1.0,ROHS |
| 908-00012-002 | LUNA EFT (PH-EFT),TCPIP,PL 140,V1.3.0,ROHS |
| 908-00012-003 | LUNA EFT (PH-EFT),TCPIP,PL 280,V1.3.0,ROHS |
| 908-00004-002 | PHEFT TCPIP,PL 280,V1.0,ROHS |
| 908-00012-004 | LUNA EFT (PH-EFT),TCPIP,PL 1200,V1.3.0,ROHS |
| 908-00004-003 | PHEFT TCPIP,PL 1200,V1.0,ROHS |
| 908-00008-001 | SAFENET HSM PAYMENT,TCPIP,PL60,V1.1,ROHS |
| 908-00008-002 | SAFENET HSM PAYMENT,TCPIP,PL 140,V1.1,ROHS |
| 908-00008-003 | SAFENET HSM PAYMENT,TCPIP,PL 280,V1.1,ROHS |
| 908-00008-004 | SAFENET HSM PAYMENT,TCPIP,PL 1200,V1.1,ROHS |
| Smart Cards: | |
| End of Sale Part Number | Description |
| 934-07235-001 | SMARTCARD,SIEMENS CARDOS,V4.3B,ROHS |
Contact Us
If you have additional questions or need help, please contact your local Gemalto account manager or one of our regional offices.
