Upcoming End-of-Life Announcement for SafeNet StorageSecure 

This is to announce the upcoming end-of-sale and end-of-life dates for the SafeNet StorageSecure product line, which includes the S220 and S280 appliances.

The last day to order the affected products will be 30 September 2016 for new customers and 30 April 2017 for existing StorageSecure customers. Customers with active maintenance contracts will continue to receive support from Gemalto as outlined in this announcement. 

As an integral part of our strategic vision to provide world class data protection products, we have elected to focus our efforts on our core competencies, and on meeting the demands of our customers. We remain dedicated to ensuring that our customers’ data is secure, wherever it resides, and to supporting their needs throughout the data and product lifecycles.

Table 1 describes the end-of-life milestones, definitions, and dates for the affected products. Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, Gemalto will continue to provide support in accordance with the contract terms through the current contract end date (no additional renewals), even if this date exceeds the last date of support shown in the following table.

Table 1: End of Life Milestones and Dates for StorageSecure S220 and S280 Appliances 

Milestone	Date	Description
Public End of Life Announcement	29 January 2016	External notification
End of Sale for New Customers	30 September 2016	Effective on this date, new customers CANNOT buy StorageSecure
End Of Sale for Existing Customers	30 April 2017	Effective on this date, existing customers CANNOT buy StorageSecure
Good Faith Support	30 April 2019	Best effort support. Includes RMAs and security updates.
End Of Life	30 January 2020	StorageSecure is no longer supported and not available to buy.*

*Unless a customer’s current contract end date exceeds 30 January 2020, in which case support will continue in accordance with the terms of the agreement through the current contract end date (no additional renewals).

 

Affected Part Numbers

Following is a list of StorageSecure part numbers affected by this announcement. 

Table 2: Product Part Numbers Affected by this Announcement
 

Product Description	Part Number
S220, StorageSecure (1GBE), V1.0.8, ROHS	947-000044-001
S220, StorageSecure (1GBE), V1.2.0, ROHS	947-000044-002
S220, StorageSecure (1GBE), BATTERY,V1.2.0,	947-000044-003
S280, StorageSecure (10GBE), V1.0.8, ROHS	947-000044-001
S280, StorageSecure (10GBE), V1.2.0, ROHS	947-000044-002
S280, StorageSecure (10GBE), BATTERY,V1.2.0,	947-000044-003
StorageSecure Decryption Software (SSDS)	947-000231-001
StorageSecure Admin Kit	947-000046-001
SMARTCARD,SYSTEM,STORAGESECURE,REPLACEMENT PACK,V1.0.0,ROHS	947-000052-002
SMARTCARD,RECOVERY,STORAGESECURE,REPLACEMENT PACK,V1.0.0,ROHS	947-000053-002
SMARTCARD,ADMIN,STORAGESECURE,V1.0.0,ROHS	947-000054-001
SMARTCARD,ADMIN,STORAGESECURE,REPLACEMENT PACK,V1.0.0,ROHS	947-000054-002
SFP+, 10GBASE-SR (300m), MultiMode, 850nm optical for S280	947-000050-001
SFP+, 10GBASE-LR (10000m), SingleMode, 1310nm optical for S280	947-000049-001
1000BASE-SC, LC, MultiMode, 850NM, ROHS optical for s220	904-40005-001
1000BASE-LX, LC, SingleMode, 1310NM, ROHS optical for s220	904-40007-001
KIT,XCVR,SFP,1000BASE-T,AUTO-NEGOTIATE,RJ-45,ROHS	904-40006-003

 

Migration Path/Alternative Products

StorageSecure customers are encouraged to migrate to SafeNet ProtectFile, which offers more granular encryption controls and end-to-end encryption protection. In cases where SafeNet ProtectFile does not meet the specific use case, we recommend using either NetApp Storage Encryption (NSE) or SafeNet ProtectV.

For additional information, click here to view the FAQ.
A detailed Migration Guide will be available on the Gemalto Service Portal on 15 February 2016.

If you have any questions, please contact your Gemalto regional sales manager. 

We are pleased to announce the release of StorageSecure 1.5.21. Following on from the previous release, we have extended Proxy Loopback Monitoring (PLM) for VIP Loss Detection/Correction capabilities for enhanced resilience. PLM is used to monitor, detect and correct a VIP loss, loss of file access between client and server. This prevents instances where the loss of the VIP goes undetected, causing issues and customer down time. A reboot will correct this VIP loss condition where proxy is involved. The newest release has added more flexibility to the PLM control properties by allowing the iStack loopback test and SEP loopback test to be disabled during the protocol loopback tests.

The 1.5.21 release is available to registered users on the Service Portal:

StorageSecure 1.5.21 Full Package (doc ID: DOW3928)

StorageSecure 1.5.21 Customer Release Notes (CRN) (doc ID: DOW3929)

 

 

SafeNet StorageSecure Product Update

Core Business Focus

Following extensive feedback from the field and thorough examination by the Product Management team, we have decided to focus the future development of SafeNet StorageSecure in Windows environments (CIFS).  As this is where most of our customers are storing their data, and are pleased with the product performance, we are going to hone in on our core business and continue to develop a superior product that provides the high quality and exceptional value for which Gemalto is renowned. In addition, we will continue to develop UNIX environments (NFS). 

We are conscious that we do have customers using other protocols, namely iSCSI, IPSEC and DOSIX (HTTP, FTP and TFTP) so we will be working closely with the sales teams and the customers to help ensure continued satisfaction. 

Battery Update

We are pleased to announce that SafeNet StorageSecure is now available with a new battery. The previous battery was defined as HAZMAT Class 9 Miscellaneous Dangerous Goods. As such, transportation was controlled and governed by various regulatory authorities, and resulted in many delays at Customs Authorities, etc. The new battery is also smaller and lighter in weight than the previous version.

Affected Part Numbers

Please note that as a result of the battery update, there will be a change to suffix in the SafeNet StorageSecure part numbers in the table below.  This means that all affected part numbers ending in -001 will no longer be available and will be replaced by part numbers ending -003 e.g. 947-000044-001-001 will be updated to 947-000044-001-003. Part numbers ending in -002 will remain unchanged. 

Affected SafeNet StorageSecure Part Numbers

947-000044-001-000 947-000044-002-000 947-000045-001-000 947-000045-002-000

We remain dedicated to our customers and to ensuring that their data, wherever it resides, is secure, and to supporting their needs throughout the data and product lifecycles. Please do not hesitate to contact your regional sales manager for any questions.

StorageSecure 1.5.19 released (CIFS/SMB2 customers)

We are pleased to announce the release of StorageSecure 1.5.19. This version continues to augment our feature set for CIFS/SMB2 customers. NTLM2 support has been completed. This release also offers support for NetApp 8.2.3P3 (7-mode).

To ensure that file servers and Windows Domain Controllers have a verified protocol-level communication path to the StorageSecure appliance(s), an out-of-band  (OOB) monitor has been added. This independent trouble shooting tool runs in the background.

Enhancing the resilience of StorageSecure, this release includes Proxy Loopback Monitoring (PLM) for VIP Loss Detection/Correction. PLM is used to monitor, detect and correct a VIP loss - loss of file access between client and server. This prevents instances where the loss of the VIP goes undetected, causing issues and customer down time. A reboot will correct this VIP loss condition where proxy is involved.

Note that NFS customers should continue to use version 1.4.84.

The 1.5.19 release is available to registered users on the Service Portal:

DOW3772        StorageSecure 1.5.19 Full Package

DOW3773        StorageSecure 1.5.19 Customer Release Notes (CRN) Rev A 

For further information contact your regional sales representative.

We are pleased to announce the release of StorageSecure 1.4.83. As per the previous release, v.1.4.83 continues to offer enhanced functionality and performance in particular for Windows file shares. The release also includes memory improvements and security patches.

The following release and documentation are available (to registered users) on our Service Portal:

• StorageSecure 1.4.83 Full Package, DOW3611
• StorageSecure 1.4.83 User’s Guide, DOW3612
• StorageSecure 1.4.83 CLI Reference Guide,DOW3613
• StorageSecure 1.4.83 S220 FW Only, DOW3614
• StorageSecure 1.4.83 S280 FW Only, DOW3615
• StorageSecure 1.4.83 Full Customer Release Notes (CRN) Rev A, DOW3616

Please review the Advisory Notes and the Resolved and Known Issues sections of the release notes for any limitations and/or restrictions.

We are pleased to announce the release of StorageSecure 1.4.69. A highlight of the latest release is the ability to optimize performance profiles. The Performance Profile capability enables administrators to best allocate resources, whether this is to a small number of dedicated servers designed to throughput data as fast as possible, or to maximize accessibility to thousands of concurrent users. In addition, this release continues to offer further enhanced performance for Windows file shares.

The release and documentation is available on the SafeNet Support Portal - login required.

StorageSecure 1.4.69 Full Package - DOW3567

StorageSecure 1.4.69 Customer Release Notes (CRN) Rev B - DOW3568 

StorageSecure 1.4.69 Interoperability Matrix Summary - DOW3569

StorageSecure 1.4.69 User's Guide Rev E -  DOW3570 

StorageSecure 1.4.69 CLI Reference Guide - DOW3571 

StorageSecure 1.4.69 S280 FW Only - DOW3572 

StorageSecure 1.4.69 S220 FW Only - DOW3573
 

We are pleased to announce the release of StorageSecure 1.4.34. Building on the stability of our previous releases, StorageSecure 1.4.34 augments our extensive feature set. This release provides more expanded support for Windows environments. In addition, as more customers move towards software designed datacenters, the latest release also provides enhanced support for VMware.

Highlights of the StorageSecure 1.4.34 release include:

• Up to 3x increase in single connection performance for NFS and iSCSI - Improved single connection performance through Single Connection Pipes
• Easier integration with Windows 2008 and 2012 domains - NTLM2 extended security, for management functions (i.e. domain create, etc).
• NetBIOS now utilizes port 445 and still configurable for port 139
• Higher performance audit logging for NFS mounts
• Improved connection handing in NFS environments – for bursty connection such as Monday Morning Mass Startup
• EMC/Isilon 7.1 CIFS and NFS (beta) support – tested using Isilon virtual appliance
• New and existing system property defaults optimized for improved out-of-the-box experience
• Improved IPSec logging

Full details of the new features, diagnostics and command can be found in the User Guide, Customer Release Notes and Technical Notes. The release and documentation is available on: https://serviceportal.safenet-inc.com - login required.