ProtectHost EFT (PHEFT) End of Support Reminder

Gemalto would like to remind you that the Luna EFT products prior to version 1.4.2 will reach end of support status and become fully end of life on the 31st December 2017.

Customers looking for a replacement product are encouraged to migrate to the Luna EFT 2 which is fully backwards compatible with applications written for older Luna EFT, ProtectHost White and ProtectHost EFT versions.

The End-of-Sale (EOS), Last-Time-Buy (LTB) and Good Faith Support dates for the Luna EFT 1.4.2 and earlier are detailed below.

Key Dates:

Activity

Date

End of Sale Announcement

December 2012

End of Sale (EOS) and Last-Time-Buy (LTB)

December 2012

Last Possible Maintenance Renewal

December 2016

Start of Good Faith Support

December 2015

End of Support (including Good Faith) and End of Life

December 2017

End-of-Sales (EOS) and Last-Time-Buy (LTB): No new sales for product

Last Time Buy: Orders up until the LTB date will be processed on a first-come first-served basis.

Good Faith Support: When indicated on a Service/Maintenance Quote means that SafeNet will provide support for the applicable product(s) only to the extent reasonably practicable. SafeNet will be under no obligation to provide Major Releases, Minor Releases or Quality Updates with respect to any product supported on an End of Life basis. Repairs for End of Life products will be performed only if components are reasonably available and replacements will be provided only as long as inventory is reasonably available. SafeNet will continue to provide telephone support to the extent reasonably practicable without providing Major Releases, Minor Releases or Quality Updates, and SafeNet provides no guarantee that a problem with a product supported on an End of Life basis can or will be resolved.

Products which are end of life as of 31st December 2017:

Async Models:  
End of Sale Part Number Description
908-00003-001 PHEFT ASYNC,V1.0,ROHS
908-00007-001 SAFENET HSM PAYMENT,ASYNC,V1.1,ROHS
908-00010-001 LUNA EFT (PH-EFT),ASYNC,V1.3.0,ROHS
   
Basic Ethernet Models:  
End of Sale Part Number Description
908-00005-001 PHEFT BASIC ETHERNET,PL 60,V1.0,ROHS
908-00013-001 LUNA EFT (PH-EFT),BASIC ETHERNET,PL 60,V1.3.0,ROHS
908-00013-003 LUNA EFT (PH-EFT),BASIC ETHERNET,PL 280,V1.3.0,ROHS
908-00005-002 PHEFT BASIC ETHERNET,PL 280,V1.0,ROHS
908-00013-004 LUNA EFT (PH-EFT),BASIC ETHERNET,PL 1200,V1.3.0,ROHS
908-00005-003 PHEFT BASIC ETHERNET,PL 1200,V1.0,ROHS
908-00009-001 SAFENET HSM PAYMENT,BASIC ETHERNET,PL 60,V1.1,ROHS
908-00009-002 SAFENET HSM PAYMENT,BASIC ETHERNET,PL 140,V1.1,ROHS
908-00009-003 SAFENET HSM PAYMENT,BASIC ETHERNET,PL 280,V1.1,ROHS
908-00013-002 LUNA EFT (PH-EFT),BASIC ETHERNET,PL 140,V1.3.0,ROHS
908-00009-004 SAFENET HSM PAYMENT,BASIC ETHERNET,PL 1200,V1.1,ROHS
   
TCP/IP Models:  
End of Sale Part Number Description
908-00012-001 LUNA EFT (PH-EFT),TCPIP,PL 60,V1.3.0,ROHS
908-00004-001 PHEFT TCPIP,PL 60,V1.0,ROHS
908-00012-002 LUNA EFT (PH-EFT),TCPIP,PL 140,V1.3.0,ROHS
908-00012-003 LUNA EFT (PH-EFT),TCPIP,PL 280,V1.3.0,ROHS
908-00004-002 PHEFT TCPIP,PL 280,V1.0,ROHS
908-00012-004 LUNA EFT (PH-EFT),TCPIP,PL 1200,V1.3.0,ROHS
908-00004-003 PHEFT TCPIP,PL 1200,V1.0,ROHS
908-00008-001 SAFENET HSM PAYMENT,TCPIP,PL60,V1.1,ROHS
908-00008-002 SAFENET HSM PAYMENT,TCPIP,PL 140,V1.1,ROHS
908-00008-003 SAFENET HSM PAYMENT,TCPIP,PL 280,V1.1,ROHS
908-00008-004 SAFENET HSM PAYMENT,TCPIP,PL 1200,V1.1,ROHS
   
Smart Cards:  
End of Sale Part Number Description
934-07235-001 SMARTCARD,SIEMENS CARDOS,V4.3B,ROHS
   

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If you have additional questions or need help, please contact your local Gemalto account manager or one of our regional offices.