As announced on 29 January 2016, this is a reminder that 30 April 2019 is the beginning of Good Faith Support for the SafeNet StorageSecure product line, which includes the S220 and S280 appliances, and the StorageSecure Key Manager (SSKM).
As an integral part of our strategic vision to provide world class data protection products, we have elected to focus our efforts on our core competencies, and on meeting the demands of our customers. We remain dedicated to ensuring that our customers’ data is secure, wherever it resides, and to supporting their needs throughout the data and product lifecycles.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected products. Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, Gemalto will continue to provide support in accordance with the contract terms through the current contract end date (no additional renewals), even if this date exceeds the last date of support shown in the following table.
Table 1: End of Life Milestones and Dates for StorageSecure S220 and S280 Appliances, and SSKM
|Public End of Life Announcement||29 January 2016||External notification|
|End of Sale for New Customers||30 September 2016||Effective on this date, new customers CANNOT buy StorageSecure and/or SSKM|
|End Of Sale for Existing Customers||30 April 2017||Effective on this date, existing customers CANNOT buy StorageSecure and/or SSKM|
|Good Faith Support||30 April 2019||Best effort support. Includes RMAs and security updates.|
|End Of Life||30 January 2020||StorageSecure and/or SSKM are no longer supported and not available to buy.*|
*Unless a customer’s current contract end date exceeds 30 January 2020, in which case support will continue in accordance with the terms of the agreement through the current contract end date (no additional renewals).
Affected Part Numbers
Following is a list of StorageSecure and SSKM part numbers affected by this announcement.
Table 2: Product Part Numbers Affected by this Announcement
|Product Description||Part Number|
|S220, StorageSecure (1GBE), BATTERY, V1.6.40||947-000044-004|
|S280, StorageSecure (10GBE), BATTERY, V1.6.40||947-000045-004|
|S220, StorageSecure (1GBE), V1.0.8, ROHS||947-000044-001|
|S220, StorageSecure (1GBE), V1.2.0, ROHS||947-000044-002|
|S220, StorageSecure (1GBE), BATTERY,V1.2.0,||947-000044-003|
|S280, StorageSecure (10GBE), V1.0.8, ROHS||947-000044-001|
|S280, StorageSecure (10GBE), V1.2.0, ROHS||947-000044-002|
|S280, StorageSecure (10GBE), BATTERY,V1.2.0,||947-000044-003|
|StorageSecure Decryption Software (SSDS)||947-000231-001|
|StorageSecure Admin Kit||947-000046-001|
|SFP+, 10GBASE-SR (300m), MultiMode, 850nm optical for S280||947-000050-001|
|SFP+, 10GBASE-LR (10000m), SingleMode, 1310nm optical for S280||947-000049-001|
|LICENSE,SW,KEY MANAGEMENT CONNECTOR,SSKM ACTIVATION,PERPETUAL||947-000394-001|
Migration Path/Alternative Products
SafeNet StorageSecure customers are encouraged to migrate to SafeNet ProtectFile, which offers more granular encryption controls and end-to-end encryption protection. In cases where SafeNet ProtectFile does not meet the specific use case, we recommend using either SafeNet ProtectV or NetApp Storage Encryption (NSE).
For additional information, click here to view the FAQ.
For migration information, customers can visit the Gemalto support portal for DOC ID=DOW0001406 (log in required).
If you have any questions, please contact your regional sales manager.